Access & Amenities

 
Access Cards and Fobs
 
Access fobs are utilized for security. They operate the parkade and other common area doors including elevators. These fobs have a unique number that has been entered into the security computer allowing access to common areas and Owners to their floor only. Removing this number from the computer will render the card inoperable.
 
Notify the Property Manager immediately if your fob is lost or stolen. The maximum number of fobs is set by the Board of Directors. Two fobs per unit are provided free of charge. Additional fobs are available at a cost of $25.00 each up to the maximum allowed. A request form should be completed and given to the Chief Concierge.
 
If you wish to give access to someone else, leave an access fob with the Concierge along with the name of the person who will be picking it up. That person will return it to the Concierge on his or her way out.
 
It is the owners' responsibility to turn over these access devices to the Chief Concierge or to the new owners when moving out.
 
Intercom Card Access System
 
DO NOT ALLOW ENTRY TO UNKNOWN VISITORS
 
This system has been designed to provide both security and ease of operation. It works through your regular touch-tone telephone and you can open the front door or parkade entrance from your suite. Visitors at the front door or parkade entrance can reach you on your telephone by dialing the number listed in the intercom directory. Visitors can be viewed through your TV set on cable channel 399 if this service has been selected by the Owner from Shaw Cable or channel 117 on basic cable.
  •    Your telephone will ring when there is a call on the intercom
  •     Press 9 to open the door or gate and allow entry
  •     Simply hang up to deny entry.
If you have a call-waiting feature and are talking on the phone, a muted tone will be heard over your conversation as with regular telephone calls:
  •     Put your call on hold while you speak to the other caller
  •     Press 9 to open the door or gate and allow entry
  •     Return to your first caller
 
Visitor Parking
 
There are visitor parking stalls located on parking levels 1 and 2. Visitors arriving by car can contact an Owner through the intercom located at the entrance to the parkade. The parkade door can be released by the Owner pressing 9 on their touch-tone phone. For overnight guests, please book visitors parking with the Concierge. You will require a Visitor Pass for your guest's vehicle.
 
There are nine clearly marked visitor parking stalls in the parkade. The present situation of free use of visitor stalls by guests at any time will remain unchanged provided that the duration of the visit will be less than 12 hours.
 
   1. Visitors planning a visit and corresponding use of a visitor stall for longer than
       12 hours are now required to register with the Concierge, to confirm the
       anticipated length of stay, and to obtain a permit.
   2. It will be the Owners' responsibility to see that registration occurs.
   3. Tradespeople will not be permitted to use the visitor parking stalls at any time.
       They must utilize the outside turnaround parking area located in front of our
       building, or the rear loading area when loading or unloading. 
   4. Vehicles left unregistered for longer than 12 hours run the risk of being towed
       without notice.
 
A reminder that we are now utilizing parking permits which will allow guests or tradespeople to park in the turnaround area located in front of our building for more than the 30 minute maximum allowed. These permits are available at the front desk and must be signed for and returned after use. Visitors who require a permit can be instructed to acquire one directly from the Concierge. It will be the Owners' responsibility to ensure that the Concierge is contacted at 403-263-1312 and that a permit is issued. In the absence of the Concierge the telephone is call-forwarded to the Concierge's cell phone.
 
When leaving the building, permit holders must return their permits to the front desk or directly to the Owners to forward to the front desk. Again, in the event the Concierge is not at the front desk,they can be reached on the cell phone. The Calgary Parking Authority will, without contacting the Point on the Bow, ticket all vehicles parked without permits.
 
Move-in/Move-out and Major Furniture Deliveries
 
The following provisions apply when an Owner uses the loading dock, elevator or other areas of common property for a household move or major furniture delivery:
 
   1. Please complete the Move In/Move Out and Acknowledgement of Liability forms and contact the Concierge to finalize a move-in/move-out time so that the elevator can be reserved.
   2. Prior to the move, pay to the Corporation a damage deposit of $500 by cheque payable to Point on the Bow Condominium Corporation.
 
The damage deposit will be used to pay for any damage caused to the Common Property of the Corporation during such move. If no damage is caused by the move, the damage deposit will be returned to the Owner. The cost to repair any damages caused during the move will be deducted from the damage deposit and should the costs to repair damages exceed the amount of the deposit, the Owner will pay such excess to the Corporation.
 
Security System
 
The security for the common area is provided by the restricted entry system controlled through the use of the intercom and closed circuit TV cameras at each entry. The access fobs used by residents have unique code numbers that are recorded in the security computer. These numbers can be removed from the computer system, rendering the fob inoperable if lost or stolen.
 
The TV cameras located at each entry have their view recorded, which can then be reviewed at a later date should there be a breach of security. Each suite is pre-wired for a security alarm system for the suite itself. Installation of such a system is the responsibility of the Owner.
 
Service Entrance
 
Contractors and delivery personnel may park at the service entrance/loading dock only for the time required to load or unload equipment, materials, furniture, etc., and must keep the fire exit clear at all times. They should be instructed to contact the Concierge upon arrival.
 
Owner, Absence Procedure
 
If Owners are to be away for periods greater than one week, the Concierge is to be notified and provided with written authorization for suite inspections and contact information by using an Owner Absence Form, and copies are available from the Concierge.
 
Main Floor Amenities
 
Library: The books in the Library are available to borrow for a reasonable time. They are not to be taken permanently. Donations of books to the Library are welcomed. The pool table is for the use of Owners and their guests. 
 
Second Floor Amenities
 
Swimming Pool
Change Room
Personal Day Lockers (Please Provide Your Own Lock)
Jacuzzi Whirlpool
Exercise Room
Social Room With Kitchen
Sun Deck With Barbecue
 
The library on the first floor and the recreation and social amenities located on the 2nd floor are Common Property and are for the explicit use and enjoyment of all residents and their guests. They are not to be used for business purposes. The following guidelines are intended to encourage the use of these amenities while ensuring that they are used in a safe, considerate, and generally responsible manner.
 
1. Hours of operation are flexible except when using the sundeck and barbecue
     where there is a deadline of 10:00 p.m. on weekdays and 11:00 p.m. on weekends.
2. Rules for use of the swimming pool, Jacuzzi, and exercise room are posted in the amenities area, must be followed at all times.
3. Residents should accompany their guests to the amenity areas and provide
     instruction and supervision as required. Smoking is prohibited.
4. Children under the age of 12 years must be supervised at all times and, for
     safety reasons, are not allowed in the exercise room.
5. Residents are responsible for the actions and conduct of their guests and must
     report any amenity or equipment damage to the Concierge.
6. The social room must be booked in advance with the Concierge and a fee of
     $20.00 for each event booking, payable by cheque only, is to be provided to the
     Concierge at the time of booking. The Concierge will log each event booking to
     ensure that the amenities are not double-booked. The resident booking the
     social room is responsible for providing or arranging for cleaning services.
7. Barbecue use is available on a first come/first served basis unless the barbecue
     is booked in conjunction with a social room and sundeck event. When
     barbecuing, the barbecue must never be left unattended, especially when
     children are in the vicinity. When use of the barbecue is finished, the barbecue
     and grill must be cleaned, or arrangements made for such cleaning. The cover
     must be replaced after a cool-down period and all refuse must be placed in the
     garbage receptacle.
8. The machines and equipment in the exercise room should be used with care and
     caution in order to avoid personal injury, equipment damage, and undue noise.
     The weights must never be dropped as the plates easily fracture
     and are costly to replace. Instructions for the use of the weight machine are
     posted in the exercise room. Personal instruction in the use of the treadmill,
     cycle, elliptical, and weight machine may be arranged through the Concierge.
9. Lockers are available in the change rooms, and users are asked to
     provide their own locks to secure their belongings. The maximum length for
     personal use of a locker is 24 hours. Used towels are to be deposited in the
     circular bins located in the change rooms and swimming pool area for proper
     cleaning. When using the change room, please minimize the noise and banging
     of shower and locker doors as the walls are shared with an Owner's suite and
     the noise can be disruptive to the inhabitants.
10. When leaving, close all doors and switch off any lights in order to reduce energy
      consumption and costs.
 
Parkade Level
 
Car Wash Bay
 
The Car Wash and Vacuum Service are coin-operated in order to offset the cost of the operating expenses of these units. All income generated is deposited to the general revenue of the Corporation. As with any common property area, please ensure the car wash bay is left clean and tidy after you have washed your vehicle. No vehicle repairs are to be carried out in the Car Wash area.
 
Elevators
 
Elevator manufacturing and installation is controlled by government authorities to ensure compliance with fire and safety regulations. They are serviced and maintained monthly and inspected annually to ensure safe operation.
 
Elevators are equipped with an alarm button that can be used should someone become trapped inside a stopped or malfunctioning elevator. If this alarm is heard the Concierge should be contacted promptly.
 
Hot Water Heating
 
Hot Water heating works by the radiant heat method. The water is heated in a central boiler and distributed through pipes to individual radiators or through continuous pipes. These boilers are located in the mechanical room and are maintained along with other mechanical equipment through a service contract.
 
This type of heating system does not require as much maintenance as a forced air system because it has less moving parts. The majority of the maintenance will concern the heating unit or boiler. Periodic inspections to ensure that proper temperatures and pressures are maintained will be required. This system is supplemented by in-unit heat pumps which provide mechanical heating and cooling.
 
Any heating, ventilation or air-conditioning related costs located within the unit are the responsibility of the Owner.
 
Sprinklers
 
Fire sprinklers are installed in each unit and throughout the common areas. New designs in sprinkler heads have allowed them to be less conspicuous than ever before and may go unnoticed. Sprinkler heads are heat activated and independent of each other so only the ones exposed to extreme temperatures will open. The sprinkler system is designed to maintain a minimum pressure in the lines well above that of the water supply. When the pressure drops below this level it signifies a release in the system or the opening of a head and will sound an alarm.
 
Apartment style developments require annual inspections by the Fire Department of their fire safety equipment and alarms.
 
Storage Lockers
 
Storage lockers are located on the parking levels and are individually owned by occupants of the building. Please do not leave belongings in front of these storage doors or in your parking stall. All bikes are to be stored in storage lockers or in the bike racks on level P1.
 
Garbage Chutes
 
Chutes are on each floor for disposal of waste to the compactor located on the main floor in the back garbage room.
 
The garbage chute is designed for household garbage disposal only. Prior to its disposal, garbage should be placed in GLAD type Kitchen Catcher (22 x 24) or equivalent, bags and securely tied.
 
The system is NOT intended for:
  •    Loose garbage, i.e. boxes, packing materials, clothing, dead plants and flowers
  •    Flimsy disposal bags (such as Safeway, etc.) which break on impact
  •    Large yard-type refuse bags which can plug the chute
  •    Animal waste, including kitty litter, bagged or otherwise.
 
Please ensure that garbage has gone down the chute before closing the chute door.
 
Loose materials or bulky items, which could plug the chute, should be deposited directly into the large waste bin located in the garbage room on the main floor.
 
All glass, tins, papers and magazines which can be recycled should be deposited in the blue bins located for this purpose in the garbage room.
 
Cardboard boxes to be placed in the recycle bin in the back entrance loading area must be broken down and flattened - if you need help, please leave unflattened boxes in the recycle area and the concierge staff will break them down for you.
 
Recycling Program
 
Point on the Bow has an expanded recycling program that is managed by our Chief Concierge. Bins are set up in the garbage room located on the main floor. A sheet has been placed on the wall listing the recyclable items pertinent to each bin.
  •   Mixed paper and cardboard - includes junk mail, flyers, envelopes, brochures, non-corrugated cardboard, white paper and computer paper. Kleenex or paper towels of any kind are NOT accepted for recycling.
  •   Newsprint/Magazines - includes all newsprint and glossy paper.
  •   Glass - includes jars, bottles and broken pieces (all colours).
  •   Food Cans- aluminum or tin cans.
  •   Drink containers (Money-back containers) - includes any juice, pop, water, beer or alcohol containers and bag in a box and pouches.
  •   Plastic milk jugs.
 
Please follow the guidelines below to ensure all of your recycling is accepted at the depots:
  • Make sure all cardboard is broken down and stacked neatly. Smaller pieces can be kept together with the mixed paper, and larger pieces should be flattened and put in the larger bin outside the service area doors.
  •  All recycling must have lids removed and emptied from plastic bags.
  •  Newspaper/Magazines, mixed paper, non-refundable glass (jars, bottles, broken pieces and glass of any colour), food cans and plastic milk jugs, should all be cleaned well, and put in the bins provided.
Please note that because of the smell, plastic milk jugs with the lids still on will be considered garbage and disposed of. Waxed cardboard milk containers are NOT accepted at this time.
 
Miscellaneous
 
Please do not hang towels, laundry or other similar items on your balcony railings.
It detracts from the beauty and stature of our building.